Terms and Conditions

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of VisitMyAccount.com Copyright © 2015-2016, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of reviewing our accounts service history and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All other pre-established brand names, products, services, and processes contained within this website remain trademarks of their respective owners. Examples may include, but are not limited to, the following:

  • Olympus
  • Pentax
  • Fujinon
  • Karl Storz
  • Linvatec
  • Wolf
  • Stryker
  • ACMI/Circon
  • Dyonics

Use of such names, products, services, or processes within this website are for reference purposes only and should not be construed as endorsement, approval, recommendation, affiliation, or sponsorship of or by VisitMyAccount.com or other companies hosted by this website.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall VisitMyAccount.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless VisitMyAccount.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.


We keep your personal information private and secure. When you setup access to our site, you must provide your name, company name, email address, address, phone number, and a password. Additionally you will provide model and serial number information on equipment your company owns so it can be tracked against you account. We use this information to process your service, to keep you updated on your open service orders and to personalize your experience.

When accessed through https://visitmyaccount.com our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our websites. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current session to personalize your experience and so that you may retrieve your information during the session.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. VisitMyAccount.com is not responsible for the actions of third parties.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) if you do not have valid login credentials issued to a unique end-user; (b) for any unlawful purpose; (c) to solicit others to perform or participate in any unlawful acts; (d) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (e) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (f) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (g) to submit false or misleading information; (h) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (i) to collect or track the personal information of others; (j) to spam, phish, pharm, pretext, spider, crawl, or scrape; (k) for any obscene or immoral purpose; or (l) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


Companies hosted by VisitMyAccount.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within a state where we have nexus. Customers with valid Tax-exempt certificates (on file) will not be charges sales tax. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

In the event a repair is listed at an incorrect price due to typographical error, VisitMyAccount.com or the hosted company shall have the right to correct, refuse or cancel any work order issued for repairs listed at the incorrect price.



VisitMyAccount.com is your secure data encrypted portal to the service system of the global leader in the endoscopic and surgical instrument repair industries.

The services we provide help healthcare facilities and service providers control maintenance costs while supplying real time information about your equipment and giving direct access to your equipment service histories. We offer the most extensive endoscope and surgical instrument repair capabilities in the industry—far more than any single manufacturer. Rather than repair exchange an entire endoscopic and/or surgical instrument, we utilize individual components to repair your equipment, saving medical facilities and service providers both time and money. Our comprehensive computerized tracking system makes it easy for you to use our cost-saving services.

As your partner in the healthcare industry, we help keep surgical equipment working at optimal levels, minimize downtime, and reduce the average repair cost per procedure. Our mission is to meet or exceed customer expectations for quality products and excellent service through the diligent effort of its employees.

Please LOG IN to your account using the credentials that have been provided by your Sales Representative or Customer Care Associate.